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Interviewing the Doctor and Office

 

Many of the following questions can be answered by the office staff before meeting with the doctor.  

What are the office hours (when can i see the doctor and when can I speak to the office staff)?  Look for a practice that has evening or weekend hours if you work.

How many other doctors "cover" for the doctor when he or she is out?  Who are they?  You'll want to check the qualifications of these practitioners as well.

What happens if I need to cancel an appointment?  Will I have to pay for it anyway?  Many practices will waive the fees for "good reasons" for missing an appointment, but beware if you make a habit of scheduling appointments and skipping them you'll probably be charged.

What do I do if I need urgent care or have an emergency?  This usually depends on your insurance policy. Just make sure the doctor agrees.

Which hospitals does the doctor practice at?

Does the doctor (or another healthcare practitioner) give advice over the telephone for common medical problems like fevers and ear aches?

How long does it usually take to get a appointment for when I have an immmediate problem?  Look for a practice that sets time aside for acute illness patients.

How long does it take to get an appointment for a physical? Six months or more could mean the physicians practice is too crowded or unorganized.

After interviewing the office, make

sure to meet with the doctor in the office or by phone. It is important to make sure you're comfortable with your choice before an emergency arrives.

 
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